The entity responsible for data processing is:
We appreciate your visit to our online platform. Protecting your privacy is very important to us. Below, you will find comprehensive information about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access the site, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offer. All access data is deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for contract processing and for opening a customer account
2.1 Data processing for contract execution
For the purpose of contract processing, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we need the data to process the contract, and we cannot process the order without their specification. Which data is collected can be seen from the respective input forms. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law.
2.2 Customer account
If you have given your consent to this by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Deletion of your customer account is possible at any time and can be requested through the contact form or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to a further use of your data or we reserve the right to use data beyond this, which is permitted by law.
We collect personal data to process your enquiries if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law.
3. Data processing for the purpose of shipment handling
In order to fulfill the contract, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
3.1 Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent during or after your order, we will pass on your contact details to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending us a message. After revocation, we will delete the data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law.
4. Data processing for payment handling
We work with these partners to process payments: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment.
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our order processors for the purpose of fraud prevention and the optimization of our payment processes.
5. Advertisement via E-Mail
5.1 E-Mail-Newsletters with registration
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by a message to us or via a link provided for this purpose in the newsletter.
5.2 E-mail newsletter without registration and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly send you offers by e-mail for similar products from our range. You can object to this use of your e-mail address at any time by sending a message to the contact option or via a link provided for this purpose in the advertising e-mail.
5.3 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf.
6. Cookies and other technologies
6.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. In addition, we use technologies to comply with the legal obligations to which we are subject and for web analytics and online marketing.
If you have given your consent, we use the following cookies and other third-party technologies on our website. You can revoke your consent at any time with effect for the future.
7. Contact options and your rights
7.1 Your rights
As a data subject, you have the following rights:
To request information about your personal data processed by us.
To request the correction of incorrect or incomplete personal data stored by us.
To request the deletion of your personal data stored by us, unless the further processing of your personal data is required.
To demand the restriction of the processing of your personal data.
To receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller.
To complain to a supervisory authority.
7.2 Right of objection
Insofar as we process personal data to protect our legitimate interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time. If the processing is for other purposes, you only have the right to object on grounds relating to your particular situation.
8. Contact options
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact us.